PROPOSAL
Customs Without Humiliation
Port and customs digitization with accountability and service standards.
Under evidence reviewVersion 10 supportersTunisia
- Draft
- Co-drafting
- Evidence
- Deliberation
- Costing
- Feasibility
- Prioritization
- Submission
- Submitted
- Implementation
- Completed
Solution
Customs Without Humiliation addresses the root causes through coordinated public investment, transparent procurement, and measurable service improvements with citizen oversight.
Implementation steps
- Publish implementation charter and KPI baseline within 90 days.
- Launch pilot in two governorates with independent monitoring.
- Digitize application and reporting workflows for beneficiaries.
- Establish inter-ministerial steering committee with monthly public updates.
- Scale nationally after pilot evaluation and parliamentary briefing.
- Integrate results into national budget and medium-term plan.
Legal context
Aligns with existing framework laws; targeted decrees or orders where gaps exist.
Cost estimate
| Item | Amount |
|---|---|
| Capital works and equipment | 120,000,000 TND |
| Operating support (3 years) | 45,000,000 TND |
| M&E and citizen oversight | 8,000,000 TND |
KPIs
- Beneficiary households served: 250000 households
- Unit cost vs baseline: -15% percent
- Citizen satisfaction: 70 percent
- On-time milestone delivery: 80 percent